Privacy policy
03.11.2026
Unicorn Tours operates AmsterCap and related services. This policy explains what personal data we receive, why we use it, who receives it and how you can exercise your rights. Merely browsing the website does not constitute consent to optional processing or advertising.
Data controller
Unicorn Tours, KVK 42170091. Address: IJsselmeerweg 3 D, 1411 AA Naarden, Netherlands. Contact: flamingoshelp@gmail.com; phone +31 684 112 068.
Personal data collected
Depending on your interaction: name, email, phone, contact and billing details; booking dates, group details, payments, invoices, cancellations and refunds; messages, enquiries and reviews. Hosting may process IP addresses, browser and device information and technical logs. Please avoid unnecessary sensitive information; discuss accessibility needs privately and share only necessary details.
Sources and enquiry form
Data comes from you when enquiring, booking or communicating, and from booking and communication platforms you use. On the current website, the form prepares a message in your browser and opens WhatsApp. It does not submit form data to an AmsterCap server. We receive the message only after you send it yourself in WhatsApp.
Purposes and legal bases
We answer enquiries, prepare offers, arrange tours, issue confirmations, manage changes and provide support to take steps at your request before a contract and to perform it. Payment and invoice records are processed for legal and tax obligations. Technical data supports website operation, security and abuse prevention on the basis of legitimate interests balanced against your rights. Optional marketing and newsletters, if introduced, require an appropriate legal basis, including consent where required. You can unsubscribe through a message link or contact us.
Sharing data
We share necessary information with hosting and IT providers, communication services, tour delivery partners, accountants, insurers, advisers and authorities making lawful requests. Payment and booking platforms receive data only when used for your booking. We do not sell personal data. Necessary disclosures during a business restructuring are subject to applicable data protection requirements.
Third-party services
The website is hosted through Sites on Cloudflare infrastructure. WhatsApp, Instagram, Telegram and Google Maps open at your initiative and may process data independently under their own privacy policies. Their rules apply to your communications and actions on those platforms.
Cookies and analytics
The current AmsterCap website has no advertising pixels or third-party analytics installed. Technical hosting tools and storage of cookie preferences are described in the cookie policy. If optional analytics or advertising is introduced, relevant technologies will be activated after obtaining any required consent. Cookie settings are available at the bottom of the page; browser settings also provide controls.
Retention
We keep data only as long as needed to answer enquiries, deliver bookings, meet tax and accounting obligations and resolve disputes. Retention depends on the data type and legal requirements. Information no longer needed and not subject to mandatory retention is deleted or anonymised.
Your rights
Subject to applicable law, you can request access, correction, deletion, restriction and portability, object to processing and withdraw consent without affecting the lawfulness of earlier processing. Contact us at the address above. We may request proportionate identity verification where needed. You can complain to the Dutch Autoriteit Persoonsgegevens or another competent supervisory authority.
International transfers
Service providers may process data outside the European Economic Area. Where transfers occur, applicable legal safeguards are used, such as adequacy decisions or standard contractual clauses where needed. Contact us for information about relevant safeguards.
Security and children
We use proportionate technical and organisational safeguards. No internet transmission or electronic storage is completely secure. This website is intended for adult customers; a parent or legal guardian supplies information about children for family tours. We do not ask children to register independently.
Updates
Revisions are published here with an updated date. We give additional notice of material changes where required by law.
